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ERROR DISPLAY
Errors are displayed by the LEDs, and ink low warnings are displayed by the Status Monitor.
3-1. Operator Call Error (Alarm LED Blinking in Orange)
Alarm LED
blinking Error Corrective action
2 times No paper Set paper, and press the Resume/Cancel button to feed the paper.
3 times Paper jam Remove the jammed paper, and press the Resume/Cancel button.
4 times No ink Replace the ink cartridge(s), or press the Resume/Cancel button to continue printing
without replacing the ink cartridge(s).
5 times The ink cartridges are not properly installed, or a non-supported ink cartridge is installed
(the ink cartridge EEPROM data is abnormal).
Install the ink cartridges properly.
Or, confirm that the supported ink cartridges are
installed.
7 times Ink cartridge not installed Install the ink cartridge(s), and close the access cover.
8 times Waste ink absorber full or platen waste ink absorber full warning (approx. 95% of the maximum capacity)
Pressing the Resume/Cancel button will exit the
error, and enable printing.
14 times Non-supported ink cartridge installed Replace the non-supported ink cartridge with the
supported one.
16 times Used ink cartridge installed, or no ink Pressing the Resume/Cancel button will exit the error, and enable printing.
Carriage error or Error Code 5100
Condition: An error occurred in the carriage encoder signal.
Problems and Solutions:

• Smearing or scratches on the carriage slit film
  - clean the timing slit film.
• Foreign material or paper debris that obstructs the carriage movement;
  - remove foreign material.
• Ink tank conditions;
  - re-seat the ink tanks.
• If other solution fail, replace one off the following
  - Timing slit disk film
  - Carriage unit
  - Logic board
  - Carriage motor

Line Feed error or Error Code 6000
Condition: An error occurred in the LF encoder signal.
Problems and Solutions:

• Smearing or scratches on the LF / EJ slit film
  - clean the LF / EJ slit film.
• Foreign material or paper debris in the LF drive;
  - remove foreign material.
• If other solution fail, replace one off the following
  - LF / EJ slit film
  - LF / EJ timing sensor unit
  - Paper feed roller unit
  - Logic board
  - Paper feed motor

Purge cam sensor error or Error Code 5C00

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Condition: An error occurred in the purge unit.
Problems and Solutions:

• Foreign material or paper debris around the purge drive system unit;
  - remove foreign material.
• If other solution fail, replace one off the following
  - Purge drive system unit
  - Logic board

ASF sensor error or Error Code 5700
Condition: An error occurred in the ASF cam sensor.
Problems and Solutions:

• Replace one of the following:
  - ASF unit
  - PE sensor board unit
  - Logic board

Internal temperature error or Error Code 5400
Condition: The internal temperature is not normal.
Problems and Solutions:

• Replace one of the following:
  - Carriage unit
  - Logic board
  - Print head

Ink absorber is full or Error Code 5B00, 5B01
Condition: The ink absorber is supposed to be full. Message on the Monitor screen or printer LCD: Ink absorber full. Service required.
Problems and Solutions:

• Ink absorber is full or waste pad inside the printer is almost full
  - Replace printer's Ink absorber pad and reset the ink absorber counter value in the EEPROM.
  Click here for your printer model reset procedure and service tools

Print head temperature rise error or Error Code 5200
Condition: The print head temperature exceeded the specified value.
Problems and Solutions:

• Turn off the printer and then turn on if error still persist replace Ink cartridge or print head

EEPROM error or Error Code 6800, 6801
Condition: A problem occurred in reading from or writing to the EEPROM.
Problems and Solutions:

• Replace logic board

VH monitor error or Error Code B200
Condition: The print head voltage is abnormal.
Problems and Solutions:

• Replace Print head and logic board (Replace them at the same time.)
• Replace Power supply unit
• Check and Clean Head contact pin condition of the carriage unit
• Check Cable connection especially the carriage FFC

Carriage lift mechanism error or Error Code 5110
Condition: The carriage did not move up or down properly.
Problems and Solutions:

• Foreign material or paper debris that obstructs the carriage movement
  - remove foreign material.
• Consider replacing:
  - Switch system unit
  - Carriage unit

APP position error or Error Code 6A80
Condition: An error occurred in the APP motor.
Problems and Solutions:

• Check for foreign material or paper debris around the purge drive system unit
  - remove foreign material.
• Check for foreign material or paper debris around the ASF unit
  - remove foreign material.
• If other solution fail, replace one off the following part
  - Purge drive system unit
  - Logic board

APP sensor error or Error Code 6A90
Condition: An error occurred during paper feeding or purging.
Problems and Solutions:

• check for foreign material or paper debris around the purge drive system unit;
  - remove foreign material.
• check for foreign material or paper debris around the ASF unit;
  - remove foreign material.
• If other solution fail, replace one off the following part
  - Purge drive system unit
  - Logic board

Paper feed cam sensor error or Error Code 6B10
Condition: An error occurred in the paper feed cam sensor during paper feeding from the cassette, or the paper absorbing a large amount of ink jammed in the PF rear guide.
Problems and Solutions:

• Jammed paper in the PF rear guide (when a large amount of ink was absorbed in the paper);
  - remove the jammed paper and foreign material.
• check for foreign material or paper debris in the cassette or in the PF rear guide;
  - remove foreign material.
• If other solution fail, replace one off the following part
  - PF pick-up unit
  - Logic board

USB Host VBUS overcurrent or Error Code 9000
Condition: The USB Host VBUS is overloaded.
Problems and Solutions:

• Replace Logic board

Pump roller sensor error or Error Code 5C20
Condition: The pump roller position cannot be detected.
Problems and Solutions:

• Replace Purge drive system unit

Ink tank position sensor error or Error Code 6502
Condition: None of the ink tank position is detected.
Problems and Solutions:

• check Ink tank position
• Re-seat or replacement of ink tanks
• Replace parts
  - Spur unit
  - Logic board

Flatbed motor error or Error Code 5012
Condition: An error occurred in the scanner flatbed motor.
Problems and Solutions:

Canon G2000 Resetter

• replace Scanner unit

Valve cam sensor error or Error Code 6C10
Condition: The valve cam sensor was faulty at power-on or when purging was attempted.
Problems and Solutions:

• check for foreign material or paper debris around the purge drive system unit;
  - remove foreign material.
• Replace
  - Purge drive system unit
  - Logic board

E2-2 = No paper (ASF)
E3-3 = Paper jam
E4 = No ink
E5-5 =The ink cartridges are not installed or a non-supported ink cartridge is installed,or the ink cartridges are not installed properly
E8 = Waste ink absorber full, or platen waste ink absorber full
E9 =The connected digital camera / video camera does not support Camera direct Printing
E14 =The Ink cartridges whose destination are wrong
E15 =Ink cartridge is not installed

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E16 =Ink remaining is unknown
E16-E19 = Failed to scan head alignment sheet
E22 =Carriage error
E23 =Paper feed error
E24 =Purge unit error

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E25 =ASF(cam) sensor error
E26 =Internal temperature rise error
E27 =Waste ink absorber full or platen waste ink absorber full
E28 =Ink cartridge temperature rise error
E29 =EEPROM error
E33 =Paper feed position error
E35 15 =USB Host VBUD overcurrent error - USB
E37 17 =Abnormal motor driver error

CANON MX318

Please follow the step by step procedure to reset your Canon Pixma MX318 Printer

1. Turn off the Printers.
2. Press and Hold the 'Stop/Reset' button then press POWER button.
3. Release the 'Stop/Reset' button while keeping POWER button on press.
4. Press 'Stop/Reset' 2 times and then release all the buttons.
5. Note: If the above was properly performed the printer will enter the 'Service Mode'.
6. Press the 'Stop/Reset' button 4 times, this will select the clear waste ink counter function. The lamp will alternate (change) color with each key press.
   

   Mode:
   1. Service/Factory test printout, including ink sensor check.
   2. EEPROM - Info printout.
   3. EEPROM - Initialization.
   4. Reset the Waste ink counter.

7. After selecting the desired mode (eg 4), press the POWER button to 'set' the change, and return to the top of the function selection menu. Press the POWER button again to restart the printer. Or unplug the printer to turn off.
8. On the Canon Pixma MX318 Printers, And your done!

Warning: Getting rid of the error message won’t change that you might end up with ink leaking out of the printer if you don’t either replace or clean the ink wastepad.

CANON MP Series

Canon G2000 Printer Driver

If you encounter a problem or an error like 'Ink absorber is full' or Error Code 27 or 'Error Code 5B00'. Its mean that the Printer Counter Protection is Full and it required a reset and Ink wastepad replacement, if you want your printer to work again. There are two ways to reset the Canon MP (all in one) printer, One is by using a Software tool and the other is manually resetting the EEPROM of the printer. Below is the step by step procedure on how to reset your Canon MP (All in One) printer.
This procedure and resetter also work fine on following canon printer models:
Canon MP150, Canon MP160, Canon MP170, Canon MP180, Canon MP450 and Canon MP460 printer.
Method One: Using Mptool Software to reset Canon MP Printer

1. Turn of printer then run mptool software this software automatically detect the printer.
2. Click reset main andreset platen button in the waste ink counter section.
3. If you want to reset the cartridge ink level, click resetblackand resetcolor in the ink counter section.

Method Two: Reset manual Canon Pixma MP Printers

1. Turn off the Printers.
2. Press and Hold the button Resume/Cancel then press POWER button.
3. Release the Resume/Cancel button while keeping POWER button on press.
4. Press Resume/Cancel 2 times and then release all the buttons.
5. When the indicator recorded GREEN - click Resume/Cancel 4 times!
6. Turn off and On the Canon Pixma MP Printers. And your done.

Warning: Getting rid of the error message won’t change that you might end up with ink leaking out of the printer if you don’t either replace or clean the ink wastepad.

Canon Pixma Mp258 Error Code and Possible Solution

P02 (Carriage error)

1. Make sure no foreign material stuck to the print head railway.
2. Clean and check the print head encoder strip cable (timing slit film or encoder strip is a white line on the back of the box set of ink lines may be missing or mess up the ink.

P03 (Line feed error): an error in transmission line entering the line feed (LF) is a signal telling the printer to move to another line or a whole new line that would not otherwise have reached the end of the line.

1. Check wire print head position (timing slit disk film) on the side of the machine.
2. Check PCB logic board.

P05 (ASF sensor error)sensor for paper feed error.

1. Try to replace the following:

• ASF / PE sensor unit.
• Drive unit.
• PCB logic board.

P06 (Internal temperature error): caused by abnormal heat inside the printer.

P07 (Ink absorber full): the Ink Wastepad (sponge) inside the printer is full

1. Replace the wastepad inside the printer or install waste ink bin outside the printer
2. then Reset counter protection.

P08 (Print head temperature rise error): caused by thermal print head temperature exceeds a threshold.

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1. Replace the new cartridge print head and / or change a new logic board.

P09 (EEPROM error): caused by corrupted or defective EEPROM chips of the printer.

1. Replace the logic board.

P15 (USB VBUS over current): caused by too much current, try removing the USB cable and then plugin again, if solve the error, try to replace with a new USB cable. If the error still exist replace the logic board.

P20 (Other hardware error): The failure of other hardware.

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1. Try to replace the logic board.

P22 (Scanner error): a scanner malfunction.

1. try to change the scanner unit or change a the logic board.

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E13 or E16: Ink has run out

1. Pressing the Stop / Reset button for 5 to 8 seconds until the led screen display number 1.

Canon Service Tool Program G2000

E04, E05, E14 or E15:

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Cartridge may not be installed properly

1. Reinstall the ink cartridge.
   

CANON IP2770

1. Canon PIXMA iP2770 are classified into photo printers. This printer is very suitable for use at home. Results in getting the equivalent of lab quality photos. The speed of this printer quickly spelled out that is about 7 ipm for mono and the 4.8 ipm for color and for 4R-sized photo takes 55 seconds. Resolution of Canon PIXMA iP2770 printer at 4800 x 1200dpi (max). Still uses USB 2.0 connectivity and the type cartridge using PG-810, CL-811 (PG-810XL, CL811XL Optional). For this printer weight of 3.4 kg with dimensions of 445 X 250 X 130mm.
   If a lights blink on thePOWERand RESUMEbutton alternately and it will show an error 5B00. It means that your ink absorber inside the printer is almost full. In order to solve this you need to clear or reset the counter protection of your printer. To do this, follow this steps.
   First make sure that the power cable and usb cable are connected, before you perform the reset procedure. And download the resetter at the bottom of this post.
   You have to enter in service mode in order to used the resetter. To do that follow this procedure,
   1. Turn off the printer without pulling the power cords.
   2. Hold down Resume button and press Power button.
   3. Keep holding down Power button and let Resume button go.
   4. Then Press Resume button 5 times then let BOTH buttons go.
   5. You will notice that the Alternate Blinking error is gone, this means that the printer is in Service Mode state.
   1. After you download the resetter, extract it and double click 'servicetool.exe'
   2. Press the 'Main' Button, Then press 'EEPROM Clear' button if a pop-up appear just click OK
   5. Then power off the printer(sometimes you have to press twice the power button to turn off) and turn on again. and its done!

   Warning: Getting rid of the error message won’t change that you might end up with ink leaking out of the printer if you don’t either replace or clean the ink wastepad.

   When you try to print and a pop-up message appear saying that 'The ink absorber is full' it means that the ink absorber or wastepad inside your printer is almost full. In order to solve this you need a technical knowledge on how to disassemble the printer and software resetter.
   FIRST STEPS: Entering Service Mode
   First you have to enter in service mode state in order to used the resetter. To do that follow this procedure,
   1. Unplug the power cable of the printer.
   2. Press and hold down the power button with your index finger and then plug-in the power cable.
   3. While holding down the power button, press the reset/resume button twice and release the power button
   4. You will notice that the Alternate Blinking error is gone, this means that the printer is in Service Mode state.
   
   
   SECOND STEPS: Using the Software
   1. After you download the resetter, extract it and double click 'GeneralTool'
   2. Select or Check the EEPROM CLEAR then click the MAIN button, you will notice that the power button light will blink. It means that the it clear the waste ink counter.
   3. Unplug the power cable to turn off the printer
   4. Then plug-in again the power cable. then turn ON the printer. And its DONE!
   

   Warning: Getting rid of the error message won’t change that you might end up with ink leaking out of the printer if you don’t either replace or clean them.

Below you can Download Service Tool V4720 for Canon for free, you provide this links for free and don’t forget to contact us if the download links broken or not founds.

• Download Service Tool V4720 for Canon or here, link 2, link 3

This Service Tool can make Service Adjustments and Reset strategies with the Ink Absorber Counter. To reset squander ink safeguard counters you need to utilize Download Service Tool V4720 For Canon under Windows XP or under different Windows OS in the similarity mode.

You can use this software if the previous software such as v.1074 and v.v3200, v3400 and v2000 and yet not be able to do this on a printer to Download Service Tool V4720 For Canon eating this can be software that can perform a reset on your printer, please contact us if the software can not run well, we will try to make it run well on your computer.

Some of supported printer models for work with Service Tool V4720:

iP2700, iP3600, iP4800, iP4810, iP4840, iP4900, iP4910, iP4940, iP4970, iP4980, iP4990, iP5810, iP5880, iP7240 , MP230, MP237, MP258, MP270, MP278, MP280, MP287, MP490, MP540, IX6500, IX6510, iX6840, PRO9000, MX410, MG2120. MG2140, MG2240, MG2270, MG3140, MG3540, MG4140, MG5140, MG5240, MG5270, MG5340, MG5450, MG6140, MG6150, MG6240, MG8140, MG8240 etc.

See also Service Tool V1074 Free Download